Customer Grievance Mechanism
In case of any complain or query:
In case you are not satisfied with our response you can
lodge your grievance with SEBI at
http://scores.sebi.gov.in
or you may also write to any of the offices of SEBI.
For any queries, feedback or assistance, please contact
SEBI office on Toll Free Helpline at 1800 22 7575/ 1800 266 7575.
SCORES may be accessed thorough SCORES mobile application as well,
same can be downloaded from below link:
SEBI SCORES
ODR Portal could also be accessed, if unsatisfied with the response.
Your attention is drawn to the SEBI circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023,
on “Online Resolution of Disputes in the Indian Securities Market”.
A common Online Dispute Resolution Portal (“ODR Portal”) which harnesses conciliation and online arbitration
for resolution of disputes arising in the Indian Securities Market has been established.
ODR Portal can be accessed via the following link -
https://smartodr.in/
Grievance Redressal Mechanism – Accessibility Compliance (SEBI Circular dated July 31, 2025)
In compliance with the SEBI circular, Aniket Arun Likhite has established a dedicated grievance redressal mechanism to address accessibility-related complaints from persons with disabilities (PwDs).
- Dedicated Channels
- Email: accessibility@quantigma.in
- Helpline: +91-9870466296 (operational Mon–Fri, 9:30 AM – 6:00 PM)
- Web Form: Available on www.quantigma.in/accessibility
- Process
- All accessibility-related grievances will be acknowledged within 2 working days.
- Resolution/response will be provided within 15 working days.
- Complex issues requiring longer timelines will be communicated clearly to the complainant.
- Escalation Matrix
- Level 1: Nodal Officer (Mr. Aniket Arun Likhite, Email: aniket.likhite@quantigma.com, Contact: +91-9870466296)
- Level 2: Compliance Head (Mr. Aniket Arun Likhite, Email: aniket.likhite@quantigma.com, Contact: +91-9870466296)
- Complex issues requiring longer timelines will be communicated clearly to the complainant.